Research

Challenges for co-morbid chronic illness care and policy in Australia: a qualitative study

Tanisha Jowsey¹, Yun-Hee Jeon¹, Paul Dugdale², Nicholas J Glasgow³, Marjan Kljakovic⁴ and Tim Usherwood⁵

¹  The Australian Primary Health Care Research Institute, Building 62, Mills Road, The Australian National University, Canberra, Australia

²  Centre for Health Stewardship, The Australian National University and Chronic Disease Management Unit, ACT Health, Canberra, Australia

³  Medical School, The Australian National University, Canberra, Australia

⁴  School of General Practice, Rural, & Indigenous Health, Medical School, The Australian National University, Canberra, Australia

⁵  Discipline of General Practice, Sydney Medical School - Western, The University of Sydney, Sydney, Australia

Australia and New Zealand Health Policy 2009, 6:22doi:10.1186/1743-8462-6-22

Published:	8 September 2009

Abstract

Background

In response to the escalating burden of chronic illness in Australia, recent health policies have emphasised the promotion of patient self-management and better preventive care. A notable omission from these policies is the acknowledgment that patients with chronic illness tend to have co-morbid conditions. Our objectives were: to identify the common challenges co-morbidity poses to patients and carers in their experiences of self-management; to detail the views and perceptions of health professionals about these challenges; and to discuss policy options to improve health care for people with co-morbid chronic illness. The method included semi-structured interviews and focus groups with 129 purposively sampled participants. Participants were people with Type 2 diabetes, chronic obstructive pulmonary disease and/or chronic heart failure as well as carers and health care professionals. Content analysis of the interview data was conducted using NVivo7 software.

Results

Patients and their carers found co-morbidity influenced their capacity to manage chronic illness in three ways. First, co-morbidity created barriers to patients acting on risk factors; second, it complicated the process of recognising the early symptoms of deterioration of each condition, and third, it complicated their capacity to manage medication.

Conclusion

Findings highlight challenges that patients with multiple chronic conditions face in relation to preventive care and self-management. Future clinical policy initiatives need to move away from single illness orientation toward strategies that meet the needs of people with co-morbid conditions and strengthen their capacity to self-manage. These patients will benefit directly from specialised education and services that cater to the needs of people with clusters of co-morbidities.